The librarian as information consultant : transforming reference for the Information Age / Sarah Anne Murphy.
This book "rebrands reference librarianship on the model of a consulting business, providing a renewed vision of the reference desk by treating patrons as clients; spells out the importance of the patron's voice, and details methods for building and maintaining relationships with patrons;...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Chicago :
American Library Association,
2011.
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| Subjects: |
Main Collection
| Call Number: |
Z711 .M87 2011 |
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| Status: | Available Request this item |